Frequently asked questions

NAATI (the National Accreditation Authority for Translators and Interpreters) is Australia's only body that certifies translators. A NAATI certified translation carries the translator's stamp and certification number, which is what the Department of Home Affairs requires for translations made in Australia. Many other organisations ask for the same standard.

For visas and citizenship, yes: Home Affairs requires translations made in Australia to be done by a NAATI accredited translator, which ours are. For driving in NSW on an overseas licence, you must carry an English translation, and ours can be used for that. To convert an overseas licence to an NSW licence, Transport for NSW only accepts translations from Multicultural NSW or Home Affairs. Other states have their own rules, so tell us what your translation is for and we'll check.

Most standard personal documents are delivered within 1–3 business days. Express 24-hour and same-day options are available for urgent deadlines.

No. Just upload a clear photo or scan. You'll receive your certified translation as a PDF by email, which is accepted for online applications. We can post a hard copy if you need one.

It depends on the language, length and turnaround. Standard one-page documents like licences and birth certificates have a fixed price. Send it through the quote form and we'll confirm the exact cost before any work starts.

Yes: on-site, by phone or by video. Tell us the date, time, location and language and we'll confirm an interpreter for you.

Always. Your documents are only seen by the linguists working on your job and are handled in line with Australian privacy requirements.